Efficient and fast communication in emergency situations
SFERA is a software system that enables communication, coordination and management of emergency events. Based on the information received and in accordance with the action plan, emergency service operators engage the necessary services in the field according to the type and location of the event. The system records data about the event in a single database, which allows all services in the field to be fully informed and to resolve the unwanted event more efficiently.
Different organizations can use the same system and share any set of data needed for mutual coordination, while confidential data remains protected and accessible only to persons with appropriate authorization.
The flexibility of the solution allows for connection to communication systems of other emergency services for more detailed information collection and more efficient management of emergency events.
SFERA is a modular system and offers the possibility of upgrading with additional functionalities according to the needs of the user.
Locating calls from the mobile network: for calls from the mobile network, made from smartphones, the system retrieves the location of the caller via SMS messages using the AML (Advanced Mobile Location) service
The location of the device is determined based on: GPS or A-GPS, location of WiFi networks, etc. The OMA MLP protocol is used to communicate with GMLC (Gateway Mobile Location Centre) servers
The system enables communication with forces in the field using the TETRA system, which includes group calls, listening and communication with a selected group, individual calls and short messages (SDS), as well as displaying the signal location.
